Do you employ the roofers who show up?
No. We're a matching site — an independent local provider handles the actual work.
Is a provider guaranteed for every request?
No. Coverage shifts, especially right after a storm.
Can damage be confirmed from a photo alone?
Usually not — photos help, but deck and flashing issues typically need someone on the roof.
Is comparing multiple bids worth the time?
For routine work, yes — written scopes tend to expose real differences a phone quote wouldn't.
Who's responsible for checking license and insurance?
The homeowner. Confirm both, along with permits and warranty terms, before signing.